Here at Hypnia we understand what a big decision buying a new mattress can be and the importance of being happy with your purchase. We are so confident that a Hypnia mattress will give you a great nights rest that we now offer a no quibble 60 night trial* money back guarantee! So you can rest assured knowing you can send your purchase back if you are not entirely happy with it.
A new mattress will always take some time to get used to, but when moving to a Memory Foam mattress the change is all the greater. For our product to have a fair chance to make the right impression, the only request we have is that you try it for at least 45 of the 60 nights. After all it is a big change for your body and can take a little getting used to.
If after the 45 days you are not completely satisfied with your purchase you can just return it to us, either for a refund** or to exchange*** it for a different model before the end of your 60 night trial. Our 60 night trial period is only valid for one item per household.
Our 60 night trial period is deemed to have been accepted upon your placing the order and paying for the product. Custom made items are exempt from the trial period.
~~ Your statutory rights are unaffected by anything within this guarantee ~~
* We consider the first night of the trial to be date of delivery.
** The return of the product is to be organised and paid for by the customer and a 15% disposal fee will apply. A 50% disposal/usage fee applies to all soiled or stained products.
*** You can only exchange for a product of the same size and the normal disposal fee will apply. Should you opt for a more expensive product the balance would be payable after the disposal fee. We will however ship the new mattress to you free of charge.
Note: This only applies to purchases made on or after March 1st 2013.
Please be advised this only applies to purchases made directly with Hypnia and none of our authorised resellers are obliged to offer a trial period.